Real review and TERRIBLE experience!
Bought a Samsung S10e at the shop with 429 in late Oct (mint top condition). They...read moreReal review and TERRIBLE experience!
Bought a Samsung S10e at the shop with 429 in late Oct (mint top condition). They are slightly higher than other shops but I bought another phone for my friend before in the shop so I trusted their quality.
Used it for 2nd backup phone. I used it with care and not even drop once, the phone condition is like the same when I bought it. Suddenly after just a month, the phone become no display. The phone still operated behind (could hear ringstone, alarm, etc.). Too bad warranty only 14 days! Drop them a text and they said they will send the phone to their technician to check. I wasn't no so worry first, the digital hospital is under their brand. Worst case, the screen would need to be replace. A quick google check, many shop replaced the phone screen at 188, Samsung put it 252.
After a few days, they replied the screen needed to replaced with around 370$. Seriously 370? It's almost near the phone price at their shop.
I put my complain via fb and google. After one day, they asked for the phone condition before and they checked for the repair quote again. Delete the commend first.
A few days later, they replied they offered to take another phone with 50% off another phone if repairing it the price is still very HIGH because the screen model is RARE. NVM enough trust! I took back the phone and repaired it at another shop. Working fine until now.
NEVER AGAIN for this shop!
Thanks for reading, guy! Be aware!read less
Cao Linh Truong
Laptop factory has a huge range of laptops and phones etc.. highly recommended seller
Pa Pa Christopher
I had a very pleasant experience here. Highly recommended. :)
Good sale team. Friendly and helpful.
I've got best deal on the Samsung Tab S-700 and experience good customer service. I would recommend for those who...read moreI've got best deal on the Samsung Tab S-700 and experience good customer service. I would recommend for those who are looking 2nd hand and cheap products should check it out here.read less
Zack was very polite and patient when i asked about the laptops through WhatsApp even though i couldn’t buy the...read moreZack was very polite and patient when i asked about the laptops through WhatsApp even though i couldn’t buy the laptop due to last min arrangements by my school. Great service & quick repliesread less
Bought a laptop.delivery was fast,staff maintain communication all the way.Keep it up with good service.