APPLE iMac 21.5 A1418 (i5 / 8GB / 512GB / Mid 2014)

Got my laptop here. Thanks for guiding me which one should I get. Staff that entertained be is very knowledgeable... read moreGot my laptop here. Thanks for guiding me which one should I get. Staff that entertained be is very knowledgeable with many kinds of laptops. I describe what are my needs and he just gave me the specs that is good for my needs. read less

Very good service, tested the laptop for one week and everything is well.

Received the Samsung S9 in excellent condition, Zack was very helpful to my enquiries prior.Delivery on the same day, just... read moreReceived the Samsung S9 in excellent condition, Zack was very helpful to my enquiries prior.Delivery on the same day, just matter of hours.Two thumbs up! Thank you! read less

I highly recommend this shop. Just bought a pre-owned samsung galaxy s 10+ from them at a reasonable price. I... read moreI highly recommend this shop. Just bought a pre-owned samsung galaxy s 10+ from them at a reasonable price. I have been using for a week now and working great. It also came promptly, within 24 hrs after purchasing online. Looks good as new. As for the staffs, they are all accomodating and responsive. Keep it up!!! read less

Second purchase from the folks at laptop factory. Bought an Asus vivobook 2 years ago and more recently a Lenovo... read moreSecond purchase from the folks at laptop factory. Bought an Asus vivobook 2 years ago and more recently a Lenovo Miix 520. Super satisfied with both purchases! Value for money and superb service / delivery. Highly recommended. read less

Zac, have demonstrated a wonderful customer service experience for me. My Laptop was lock and needed a recovery soon for... read moreZac, have demonstrated a wonderful customer service experience for me. My Laptop was lock and needed a recovery soon for business purpose. It was about closing hours when i arrived, i explain that i needed the laptop to be settle by today and without hesitation he provide he expertise to resolve my laptop. He patients to solve my problem, shows his dedication and professionalism. KUDOS !!! read less

  Real review and TERRIBLE experience!
Bought a Samsung S10e at the shop with 429 in late Oct (mint top condition). They... read moreReal review and TERRIBLE experience!
Bought a Samsung S10e at the shop with 429 in late Oct (mint top condition). They are slightly higher than other shops but I bought another phone for my friend before in the shop so I trusted their quality.
Used it for 2nd backup phone. I used it with care and not even drop once, the phone condition is like the same when I bought it. Suddenly after just a month, the phone become no display. The phone still operated behind (could hear ringstone, alarm, etc.). Too bad warranty only 14 days! Drop them a text and they said they will send the phone to their technician to check. I wasn't no so worry first, the digital hospital is under their brand. Worst case, the screen would need to be replace. A quick google check, many shop replaced the phone screen at 188, Samsung put it 252.
After a few days, they replied the screen needed to replaced with around 370$. Seriously 370? It's almost near the phone price at their shop.
I put my complain via fb and google. After one day, they asked for the phone condition before and they checked for the repair quote again. Delete the commend first.
A few days later, they replied they offered to take another phone with 50% off another phone if repairing it the price is still very HIGH because the screen model is RARE. NVM enough trust! I took back the phone and repaired it at another shop. Working fine until now.
NEVER AGAIN for this shop!
Thanks for reading, guy! Be aware! read less

Recently bought the Acer Vx-15 16gbRAM 256gb ssd +1tb hdd from them. Staff was very friendly and accommodating. Pricing was... read moreRecently bought the Acer Vx-15 16gbRAM 256gb ssd +1tb hdd from them. Staff was very friendly and accommodating. Pricing was very cheap as well. I really recommend this shop to people looking for secondhand laptops. :D read less