sherlyn is very patient and kind in assisting to explaining the product
I found LFO on Lazada offering very rare and powerful refurbished laptops but had difficulty identifying which one was on...read moreI found LFO on Lazada offering very rare and powerful refurbished laptops but had difficulty identifying which one was on stock. These models are never seen before in normal retailers today; 17 inch desktop replacements with giant screens and super powerful GPUs that can take on the latest games for many years to come.
I looked at a MSI Stealth Pro, Dell Inspiron 7577 but both were sadly out of stock, but Sherlyn quickly came to the rescue and I purchased a top of the line Alienware 17 R3 in a perfect condition for enthusiast purpose - rare top of the line model, perfect screen and hardware condition, easy to disassemble and customize.
Although the online payment system caused issues with my credit card, LFO quickly offered alternative form of online payment and kindly reserved the stock so they wouldn't run away like the MSI and Dell!
Top marks for superb customer service on all marketing platforms and also the honesty in declaring the hardware condition in pictures over WhatsApp before buying.
Please note these are refurbished machines so minor cosmetic damage and different or missing hard drive might be expected, you may need to learn how to take the machine apart and install or upgrade your own, but if you're clever and tell the staff what you need, you might end up scoring the PC of your dreams at an affordable price. It's a perfect IT enthusiast or IT student activity so long you have realistic expectations 😊
I will certainly be interested to source more pro gaming laptops for friends and family at LFO. Not just because of the honesty and product knowledge but also the incredible fact the Alienware was delivered to my home in literally 6 hours from payment!read less
Received the Samsung S9 in excellent condition, Zack was very helpful to my enquiries prior.Delivery on the same day, just...read moreReceived the Samsung S9 in excellent condition, Zack was very helpful to my enquiries prior.Delivery on the same day, just matter of hours.Two thumbs up! Thank you!read less
Very fast delivery (ordered on sunday, and delivered by Monday afternoon), and helpful customer service.
Staff was friendly and helpful when helping me find a suitable laptop. Will recommend to my friends. Cheers
You guys are amazing!! Excellent customer service - Very responsive to queries and swift delivery! Happy with my purchase. Item...read moreYou guys are amazing!! Excellent customer service - Very responsive to queries and swift delivery! Happy with my purchase. Item reasonably priced and in superb condition!👍🏻👍🏻read less
Bought a Used MacBook Pro. Same day delivery . Strangely the OS crashed the next day. Contact them to assist...read moreBought a Used MacBook Pro. Same day delivery . Strangely the OS crashed the next day. Contact them to assist . Zack arrange fo immediate pick up and rectified the issue. Got my MacBook back the same day. Very Impressed with the speed and quality of Service. Highly recommended 🙏🏼read less